Effective May 8, 2023. This Schedule of Third-Party Services supersedes and replaces all prior versions.
Schedule of Third-Party Services
This Schedule of Third-Party Services describes the third-party services that may be offered by Provider. This Schedule of ThirdParty Services may be modified or updated by Provider at any time, and in Provider’s sole discretion. “Third-Party Services” are products and/or services that are not exclusively operated or controlled by Provider or that involve significant participation from an entity outside of Provider’s control. Provider uses Third-Party Services to assist it in providing the Services under the Agreement. The Third-Party Service provider’s agreements and policies apply to Client’s and Provider’s use of those Services. UNDER NO CIRCUMSTANCES WILL PROVIDER BE RESPONSIBLE OR LIABLE FOR ANY CLAIMS CAUSED BY ANY THIRD-PARTY SERVICES. IF HARM OCCURS TO CLIENT AS A RESULT OF THIRD-PARTY SERVICES, CLIENT ACKNOWLEDGES AND AGREES THAT IT WILL ONLY SEEK REMEDIES FROM THE THIRD-PARTY SERVICE PROVIDER. CLIENT REPRESENTS THAT IT HAS REVIEWED AND UNDERSTANDS THE THIRD-PARTY SERVICE PROVIDER’S AGREEMENTS AND POLICIES SETFORTH BELOW, AND AGREES THAT ITS RIGHTS WILL BE GOVERNED BY AND LIMITED BY THOSE AGREEMENTS.
The following table lists the Third-Party Services that may be used by Provider, along with weblinks to each Third-Party Service provider’s agreements and policies.
| THIRD-PARTY SERVICE PROVIDER | SERVICE | THIRD-PARTY SERVICE WEBSITE OR TERMS | THIRD-PARTY SERVICE PRIVACY POLICY |
|---|---|---|---|
| 10Zig | Thin Client Provider | https://www.10zig.com/ | https://www.10zig.com/privacy_policy |
| 3CX | Call Center | https://www.3cx.com/company/terms-and-conditions/ | https://www.3cx.com/company/privacy |
| Acronis | Security, Backup, Disaster Recovery | https://www.acronis.com/en-us/support/platform-terms-conditions.html | https://www.acronis.com/en-us/company/privacy/ |
| Addigy | Mobile Device Management Software | https://addigy.com/terms-and-conditions/ | https://addigy.com/legal/privacy-policy/ |
| Adobe Sign | Digital signatures | https://www.adobe.com/legal/terms.html | https://www.adobe.com/privacy.html |
| Agilebits | Password | https://1password.com/legal/terms-of-service/ | https://1password.com/legal/privacy/ |
| Allworks | VoIP | http://www.allworx.com/ | http://www.allworx.com/privacy-policy |
| Altaro | VM Backup and Replication | https://www.altaro.com/eula.php | https://www.altaro.com/privacy.php |
| Amazon Web Services (hosts our N-able N-central RMM) | Cloud Computing Services | https://aws.amazon.com/service-terms/ | https://aws.amazon.com/privacy/?nc1=f_pr |
| APC | Backup | https://www.apc.com/us/en/who-we-are/terms-of-use.jsp | https://www.se.com/ww/en/about-us/legal/data-privacy.jsp |
| Apple | Hardware Provider | https://www.apple.com/legal/ | https://www.apple.com/privacy/ |
| Aruba | Switches | https://www.arubanetworks.com/legal | https://www.arubanetworks.com/dataprivacy |
| AT&T | Network Services | https://www.kaseya.com/legal/website-terms-of-use/ | https://www.kaseya.com/legal/kaseya-privacy-statement/ |
| Authanvil / Kaseya | Multifactor Authentication | https://www.kaseya.com/legal/websiteterms-of-use/ | https://www.kaseya.com/legal/kaseyaprivacy-statement/ |
| Auvik | IT Asset Management, Performance Monitoring, Network Analysis, Configuration Backup | https://www.auvik.com/terms/ | https://www.auvik.com/privacy-policy/ |
| Axcient | Disaster Recovery | https://axcient.com/terms-and-conditions/ | https://axcient.com/privacy-policy/ |
| Axis | Network Cameras | https://www.axis.com/dam/public/64/2f/3b/axis-os-eula-en-US-353664.pdf | https://www.axis.com/en-us/privacy |
| BackBlaze | Backup Provider | https://www.backblaze.com/company/terms.html | https://www.backblaze.com/company/privacy.html |
| Barracuda | 24x7 help desk | https://www.barracuda.com/company/legal/prd_trm | https://www.barracuda.com/company/legal/trust-center/data-privacy/privacy-policy |
| BitDefender | EndPoint Protection Software | https://www.bitdefender.com/site/view/legal-eula.html | https://www.bitdefender.com/site/view/legal-privacy.html |
| BitTitan | E-mail Migration | https://www.bittitan.com/legal/ | https://www.bittitan.com/legal/privacy-policy/ |
| Bitvise | Secure File Transfer | https://bitvise.com/terms-of-use | https://bitvise.com/privacy-policy |
| Blackpoint | Security Services | https://blackpointcyber.com/privacy-policy/ | https://blackpointcyber.com/privacy-policy/ |
| Brivo | Surveillance and Access Control | https://www.brivo.com/terms-of-use-brivo-services/ | https://www.brivo.com/privacy/ |
| Cisco | Networking, Cloud, and Cybersecurity Solutions | https://www.cisco.com/c/en/us/about/legal/cloud-and-software/end_user_license_agreement.html | https://www.cisco.com/c/en/us/about/legal/privacy-full.html |
| Cisco Meraki | Cloud Controller WiFi, Routing, and Security, Firewalls & Wireless Access Points | https://meraki.cisco.com/support/#policies:tou | https://meraki.cisco.com/support/#policies:privacy |
| Clearfly | VOIP SIP | https://www.clearfly.net/ | https://www.clearfly.net/legal/privacy/ |
| CoDependent | Developer + Internal Power BI Tool | http://codependent.io/about | N/A |
| Codetwo.com | E-mail Signatures, Migration, and Backup | https://www.codetwo.com/regulations/s | https://www.codetwo.com/regulations/ |
| ConnectBooster | CreditCard Processing + Customer Portal | https://www.connectbooster.com/terms-of-service/ | https://www.codetwo.com/regulations/ |
| ConnectWise | Dark Web Monitoring, Helpdesk, Intrusion Protection / Cyber Security SOC, RMM Agent, Security Awareness Training, SIEM, Control, Proposal Software and Templates | https://www.connectwise.com/company/terms | https://www.connectwise.com/company/privacy-policy |
| Connectwise / Sentinel One | Managed Detection and Response with SOC | https://www.sentinelone.com/legal/terms-of-service/ | https://www.sentinelone.com/legal/privacy-policy/ |
| Continuum | Recovery, RMM Agent | https://www.connectwise.com/company/terms | https://www.connectwise.com/company/privacy-policy |
| CyberPower | UPS | https://www.cyberpowersystems.com/c | https://www.cyberpowersystems.com/ |
| Cylance | Managed Detection and Response | https://solutionsgranted.com/services/ | N/A |
| Datto | Backup and Disaster Recovery | https://www.datto.com/legal/terms-of-use | https://www.datto.com/legal/privacy-policy |
| Dell | Desktop, Laptops, Servers | https://www.dell.com/learn/us/en/uscorp1/terms-of-sale?s=corp | https://www.dell.com/learn/us/en/uscorp1/policies-privacy?s=corp |
| Dialpad | Phone, Chat, SMS | https://www.dialpad.com/legal/ | https://www.dialpad.com/legal/#privacy |
| Dmarcian | SaaS | https://dmarcian.com/terms-of-service/ | https://dmarcian.com/privacy-policy/ |
| Dnsmadeeasy.com | DNS | https://dnsmadeeasy.com/about/policiesandtos | ttps://assets.websitefiles.com/6019c2730025bb47a28f716 7/61a53d7ac874c1d2c08a2895_Priva cyPolicy-diff-2018-3-15.pdf |
| Domainsmadeeasy.com | Domain Hosting | https://www.secureserver.net/legal-agreement?id=utos&plid=105513 | https://www.secureserver.net/legal-agreement?id=privacy&plid=105513 |
| DoorBird | Cameras | https://www.doorbird.com/en/terms-of-use | https://www.doorbird.com/en/privacy-policy |
| DoorKing | Access Control | https://www.doorking.com/terms-of-use | https://www.doorking.com/privacy-policy |
| DropBox | File Sync | https://www.dropbox.com/terms | https://www.doorking.com/privacy-policy |
| DropSuite | O365 backup | https://dropsuite.us/terms | https://dropsuite.com/privacy-policy/ |
| DUO | Multifactor Authentication | https://duo.com/legal/terms | https://www.cisco.com/c/en/us/about/legal/privacy.html |
| DYN - Oracle | DNS | https://www.oracle.com/legal/terms.html | https://www.oracle.com/legal/privacy/ |
| Eagle Eye Networks | Video Surveillance | http://www.een.com/ | https://www.een.com/privacy-policy/ |
| EaseUS | BDR | https://www.easeus.com/legalcounsel.htm | https://www.easeus.com/privacy.htm |
| Egnyte | File Sync | https://www.egnyte.com/terms-and-conditions/01-2020 | https://www.egnyte.com/privacy-policy |
| EnGenius | Web Design, Digital Marketing | https://engeniusweb.com/wp-content/uploads/2018/10/Engenius-Terms-of-Service.pdf | https://engeniusweb.com/privacy/ |
| ESET | EndPoint Protection Software | https://help.eset.com/eula/?lang=en | https://www.eset.com/us/privacy/ |
| Faronics | Software to make computers into Kiosk Mode | https://www.faronics.com/terms-use | https://www.faronics.com/privacy-policy |
| Fing | Network Management | https://www.fing.com/fing-terms-of-service | https://www.fing.com/fing-privacy-policy |
| Flowroute | Messaging, Programmable Voice | https://flowroute.com/legal/terms-of-use/ | https://www.bcmone.com/legal/privacy |
| Fortinet | Network Security | https://www.fortinet.com/content/dam/fortinet/assets/legal/Fortinet-Service-Offering-Terms.pdf | https://www.fortinet.com/corporate/abo |
| Geovision | Video Surveillance | https://www.geovision.com.tw/terms.php | https://www.geovision.com.tw/privacy.php |
| GoDaddy | Internet Hosting | https://www.godaddy.com/legal/agreements | https://www.godaddy.com/legal/agreements/privacy-policy |
| Email Provider | https://policies.google.com/terms?hl=en-US | https://policies.google.com/privacy?hl=en | |
| Gozynta | ConnectWise Sync Tool | https://www.gozynta.com/terms/ | https://www.gozynta.com/privacy/ |
| Grandstream | VOIP Equipment | http://www.grandstream.com/ipvideotalk | http://www.grandstream.com/privacy-statement |
| Graybar | Hardware Provider | https://www.graybar.com/ | |
| HelloSign | Digital Signatures | https://hellosign.com/ | https://www.hellosign.com/privacy |
| Hewlett Packard | Desktop, laptops | https://www.hp.com/us-en/terms-of-use.html | https://www.hp.com/us-en/privacy/privacy-central.html |
| HighTail | File Transfer Service | https://www.hightail.com/terms | https://www.hightail.com/terms |
| Hikvision | Video Surveillance | https://www.hikvision.com/en/policies/general-terms-of-use/ | https://www.hikvision.com/en/policies/privacy-policy/ |
| Hik-Vision | Surveillance | https://www.hikvision.com/en/policies/general-terms-of-use/ | https://www.hikvision.com/en/policies/privacy-policy/ |
| Holovision | Entry Access Solutions | https://www.eholovision.com/legal/ | N/A |
| Hostifi | WiFi Management Platform | https://www.hostifi.com/tos | https://www.hostifi.com/privacy |
| HP | Hardware Provider | https://www.hp.com/us-en/hp-information/end-user-agreement/terms.html | https://www.hp.com/us-en/privacy/privacy.html |
| Huntress | EndPoint Protection Software | https://huntress.io/terms_of_service.html | https://www.huntress.com/privacy-policy |
| ID Agent | Dark Web Monitoring | https://www.idagent.com/wp-content/uploads/2020/02/idagent-eula.pdf | https://www.idagent.com/privacy-policy/ |
| Infrascale | BDR | https://www.infrascale.com/legal/terms-of-service/ | https://www.infrascale.com/legal/privacy-policy/ |
| IngramMicro | Distributor/Cloud Provider | https://corp.ingrammicro.com/en-us/legal/terms_of_use | https://corp.ingrammicro.com/en-us/legal/privacy |
| Inky | Email Security | https://www.inky.com/terms-conditions | https://www.inky.com/privacy-policy |
| Intellisys | ISP | https://intellisys-group.com/terms-and-conditions/ | https://intelisys.com/privacy-policy/ |
| Intermedia | VoIP, E-mail | https://www.intermedia.com/legal | https://www.intermedia.com/assets/pdf/legal/privacypolicy.pdf |
| Intuit | Accounting | https://quickbooks.intuit.com/global/ter | https://www.intuit.com/privacy/stateme |
| IT Glue | IT Documentation Software | https://www.itglue.com/terms/ | https://www.itglue.com/privacy-policy/ |
| Jamf | Lifecycle Management | https://www.jamf.com/terms-of-use/ | https://www.jamf.com/privacy-policy/ |
| Kaseya | RMM | https://www.kaseya.com/legal/website-terms-of-use/ | https://www.kaseya.com/legal/kaseya-privacy-statement/ |
| Kaspersky | EndPoint Protection Software | https://www.kaspersky.com/end-user-license-agreement | https://www.kaspersky.com/web-privacy-policy |
| Keeper Security | Desktop Security | https://www.keepersecurity.com/termsof | https://www.keepersecurity.com/privac |
| KnowBe4 | Security Awareness Training | https://www.knowbe4.com/website-terms-of-use | https://www.knowbe4.com/website-privacy-notice |
| LastPass | Password and Identity Management | https://www.docracy.com/0wusxuu81x2/lastpass-com-terms-of-service-tos | https://lastpassapp.com/privacy |
| Liongard | Customer Onboarding, Change Management | https://www.liongard.com/terms-of-use/ | https://www.liongard.com/privacy-policy/ |
| LogMeIn / GoTo | Remote Access Software | https://www.logmein.com/legal/terms-and-conditions | https://www.logmein.com/legal/privacy |
| Macrium | Backup, Disaster Recovery | https://www.macrium.com/terms-and-privacy-statement | https://www.macrium.com/terms-and-privacy-statement |
| Mailgun | E-mail API | https://www.mailgun.com/legal/terms/ | https://www.mailgun.com/legal/privacy |
| MalwareBytes | EndPoint Protection Software | https://www.malwarebytes.com/eula | https://www.malwarebytes.com/legal/privacy-policy |
| Microsoft | Cloud Servers, Cloud Applications and Software Applications, Office Suite | https://www.microsoft.com/en-us/legal/terms-of-use | https://privacy.microsoft.com/en-us/privacystatement |
| Mitel | VoIP Provider (NOT ON SOLARUS PAPER) | https://www.mitel.com/legal/mitel-cloud-services-terms-and-conditions | https://www.mitel.com/legal/policies/privacy-policy |
| MSP360 | Backup, Recovery | https://www.msp360.com/company/legal/ | https://www.msp360.com/company/legal/ |
| Nerdio | Cloud Management | https://privatecloud.getnerdio.com/terms-of-service/ | https://privatecloud.getnerdio.com/privacy-policy-and-cookies-policy/#:%7E:text=Privacy%20 |
| Netgear | Networking, Switching | https://www.netgear.com/about/terms-and-conditions/ | https://policy.netgear.com/privacy/privacy.html |
| Nilear | ConnectWise Billing Integration Tool | https://www.nilearos.com/ | https://www.nilearos.com/privacy-policy.html |
| Ntegrated | ISP-Managed | https://www.nilearos.com/ | https://www.nilearos.com/privacy-policy.html |
| OpenVPN | VPN | https://openvpn.net/terms/ | https://ntegrated.net/legal/aup/ |
| OVH | Hosted Private Cloud | https://us.ovhcloud.com/legal/terms-of-service | https://us.ovhcloud.com/legal/privacy-policy |
| Panasonic | Cameras | https://na.panasonic.com/us/terms | https://na.panasonic.com/us/privacy-policy |
| PDQ | Software Deployment | https://www.pdq.com/terms-of-use/ | https://www.pdq.com/privacy-policy/ |
| PII Protect | Security Training | https://www.breachsecurenow.com/terms-and-conditions/ | https://www.breachsecurenow.com/privacy/ |
| Postmark | E-mail API | https://postmarkapp.com/terms-of-service | https://postmarkapp.com/privacy-policy |
| Proofpoint | Email Protection | https://www.proofpoint.com/us/legal/license | https://www.proofpoint.com/us/legal/privacy-policy |
| Pulsar360 | VOIP System | https://www.pulsar360.com/ | https://www.pulsar360.com/resources/hipaa |
| Qnap | Network Attached Storage | https://www.qnap.com/en-us/legal/qnap-terms-of-use | https://www.qnap.com/en-us/legal/qnap-privacy-policy |
| Quotewerks | Proposals and Quotes | https://www.quotewerks.com/termsofus | https://www.quotewerks.com/privacyp |
| RapidFire | Network evaluation | https://www.rapidfiretools.com/eula/ | https://www.rapidfiretools.com/privacy-policy/ |
| Reality Spectrum | Business Consultant | https://www.realityspectrum.net/ | N/A |
| Register.com | Internet Hosting | https://www.register.com/ | https://newfold.com/privacy-center |
| Ring | Video Surveillance | https://ring.com/terms | https://ring.com/privacy-notice |
| RingLogix | VoIP | http://www.ringlogix.com/ | https://www.ringlogix.com/privacy-policy/ |
| SaaSAlerts | Alerting Platform | https://saasalerts.com/terms/ | https://saasalerts.com/privacy-policy/ |
| Sangoma | Collaboration | https://www.sangoma.com/legal/ | https://www.sangoma.com/wp-content/uploads/Privacy-Policy.pdf |
| ScalePad | Lifecycle Management | https://app.scalepad.com/pages/terms | https://app.scalepad.com/pages/privacy |
| Servosity | Backup, Recovery | https://www.servosity.com/toc | https://www.servosity.com/privacypolicy |
| Sherweb | CSP | https://www.sherweb.com/legal/ | https://www.sherweb.com/legal/privac |
| SI Portal | Password Management | https://www.it-portal.com/v4/ | https://www.it-portal.com/v4/ |
| Smart Deploy | Machine imaging | https://www.smartdeploy.com/terms-privacy/ | https://www.smartdeploy.com/terms-privacy/ |
| Solarwinds | Network Management | https://www.solarwinds.com/legal/eula | https://www.solarwinds.com/legal/priva |
| SonicWall | Hardwre Security / Firewall | https://www.sonicwall.com/legal/general-product-agreement/ | https://www.sonicwall.com/legal/privacy-statement/ |
| Sophos | Cloud Security | https://www.sophos.com/en-us/legal/sophos-end-user-license-agreement.aspx | https://www.sophos.com/en-us/legal/sophos-group-privacy-notice.aspx |
| Splashtop | Remote Control Software | https://www.splashtop.com/terms/splashtop | https://www.splashtop.com/privacy |
| Star2Star | VOIP System | http://orion-cust.star2star.net/dogscrub/terms-conditions.html | https://s2s-support-files.s3.amazonaws.com/legal/star2star-communications-llc-privacy-policies.pdf |
| Synnex | Distributor/Cloud Provider | https://www.synnexcorp.com/terms/ | https://www.synnexcorp.com/privacy-policy/ |
| T3 | VoIP | https://t3com.com/terms-conditions/ | https://t3com.com/privacy-policy-for-t3-communications-inc/ |
| TeamViewer | Remote Access Software | https://www.teamviewer.com/en-us/info/commercial-use/ | https://www.teamviewer.com/en-us/trust-center/world-class-privacy/ |
| TechData | Distributor/Cloud Provider | https://www.techdata.com/content/visitor/abouttd/conditions.aspx | https://www.techdata.com/privacy/ |
| Teleco | Hardware Supplier | https://www.teleco.com/ | https://www.teleco.com/privacy-policy/ |
| TeleDynamics | Hardware Supplier | https://www.teledynamics.com/#/terms-and-conditions | https://www.teledynamics.com/#/privacy-policy |
| ThreatLocker | Zero-Trust Network Management | https://www.ui.com/legal/unifi-elite/termsandconditions/ | https://www.ui.com/legal/privacypolicy/ |
| Tigerpaw | Professional Services Automation, CRM, and BPM | https://tigerpaw.com/terms-of-service/ | https://tigerpaw.com/privacy-policy/ |
| Todyl | Security Platform | https://www.todyl.com/terms | https://www.todyl.com/privacy |
| Twilio/Sendgrid | Messaging, Programmable Voice | https://www.twilio.com/legal/tos | https://www.twilio.com/legal/privacy |
| Ubiquiti | Networking, Switching, WiFi | https://www.ui.com/legal/unifi-elite/termsandconditions/ | https://www.ui.com/legal/privacypolicy/ |
| Veeam | Backup, Recovery, and Replication | https://www.veeam.com/eula.html | https://www.veeam.com/privacy-notice.html?ad=footer |
| Vitelity | SIP Trunking | https://www.vitelity.com/terms-and-conditions/ | https://www.vitelity.com/privacy-policy/ |
| Wasabi | Cloud Storage | https://wasabi.com/legal/terms-of-use/ | https://wasabi.com/legal/privacy-policy/ |
| Watchguard | Network Security and Multi-Factor Authentication | https://www.watchguard.com/wgrd-support/support-levels/terms-conditions | https://www.watchguard.com/wgrd-about/privacy-policy |
| Wattbox | Hardware Provider | https://snapone.com/legal/?section=website-terms-of-use | https://www.snapav.com/shop/en/snapav/policies#privacypolicy |
| Webroot | E-mail Security and Endpoint Protection | https://www.webroot.com/us/en/legal/service-terms-and-conditions | https://www.webroot.com/us/en/legal/privacy |
| Wesco | Hardware Supplier | https://www.wesco.com/us/en.htm | https://www.wesco.com/content/wesco/us/en/policies/privacy-policy |
| WinSCP | SFTP | https://winscp.net/eng/docs/license | https://winscp.net/eng/docs/privacy |
| Wireguard | VPN | https://www.wireguard.com/ | https://www.wireguard.com/privacy-policy-app.txt#:%7E:text=WireGuard%20(%22App%22)%20provides,tunnels%20using%20the%20WireGuard%20Protocol.&text=No%20information%20that%20you%20provide,do%20not%20collect%20your%20data.app.txt#:%7E:text=WireGuard%20(%22App%22)%20provides,tunnels%20using%20the%20WireGuard%20Protocol.&text=No%20information%20that%20you%20provide,do%20not%20collect%20your%20data. |
| WiseSync/WisePay | CreditCard Processing + Customer Portal | https://www.wise-sync.com/terms-of-service/ | https://www.wise-sync.com/privacy-policy |
| Yealink | Meetings | https://www.yealink.com/onepage_67.html | https://www.yealink.com/onepage_66.html#:%7E:text=If%20you%20are%20under%2018,of%20same%20by%20emailing%20us.%20 |
| Zorus | Endpoint Protection | https://zorustech.com/ | https://zorustech.com/privacy/ |
| Zultys | Unified Communications | https://www.zultys.com/terms-and-conditions/ | https://www.zultys.com/privacy-policy/ |
| Zyxel | Personal Cloud Storage | https://www.zyxel.com/us/en/Terms-of-Use.shtml | https://www.zyxel.com/us/en/privacy_p |
